- Processing of Personal Data
We take the security and privacy of your personal information very seriously and will process any personal data obtained as a result of your use of the website in accordance with the applicable data protection legislation for the purposes for which the information was submitted. We will not transfer your name, address, email address or any other personal information to any third parties outside of TEKNON without your permission, except for marketing purposes and for processing the data in accordance with the purpose for which it was submitted such as transmission of data to third parties who help us to provide the services you are requesting or administer our website.
We may collect personal data either directly from you (for example when you purchase a product in a store) or indirectly (for example from your electronic devices that interact with our websites, electronic forms or mobile applications (“Digital Platforms”)).
- Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. – “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
– Instagram, Facebook & Pinterest social media sharing are used to track traffic to the site from social media.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.
- Use of your personal information
We use the “Order Information” that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
However, we do not store your Credit Card information.
Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the “Device Information” that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
“Device information” is also used to gather information for advertising & re-targeting to market products viewed by potential consumers.to properly process and fulfil any orders placed assessment and acceptance of our business
This means that even in the event that no specific consent has been given for receiving any marketing information, you hereby give TEKNON permission to send you information about TEKNON, our products that are the same or similar to those that you have ordered from us and/or other information of which we believe that you will find useful. Obviously, you will have the right to let us know that you no longer wish to receive any information from us.
- Sharing you personal Information
We only share your “Personal Information” with third parties to help us use your “Personal Information”, as described above. We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your “Personal Information” here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your “Personal Information” to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your “Personal Information” to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by advising us that you wish not to receive any targeted marketing.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
- Types of cookies
The cookies used by TEKNON can be divided into different categories:
This category of cookies is necessary to ensure the proper functioning of the website. They ensure, for example, that information from one page is carried over to the next. This means you don’t have to repeatedly fill in the same information. These cookies also ensure that certain preferences that you’ve indicated for the use of the website (such as language settings) are retained. Your prior consent is not required for the use of these cookies.
These cookies are necessary to align our website as well as possible with the wishes of our users, by determining how our visitors use our website. We use Google Analytics. With Google Analytics, we measure the way you use our website and how you found us. We use this information to improve our site. For more details about the cookies that these parties place and the data that can be collected with them, we refer below to the statements by these parties. Your consent is not required for the use of these cookies.
With Google Analytics, Adwords, YouTube and Adroll cookies, we measure how you use the TEKNON website. We use this information to help you choose the product that suits you the best and to show you offers for products you may be interested in during remarketing campaigns. We use Facebook & Instagram cookies to see which products you view. This enables us to show you relevant advertisements on Facebook and Instagram.
For more details about the cookies that these parties place and the data that can be collected with them, we refer below to the statements by these parties. Your consent is required for the use of these cookies: Google, Facebook & Instagram.
Social Media (plug-in) cookies
You can share the content on our website with social media parties by using buttons. For more details about the cookies that these social media parties place when you click on the buttons, we refer to the statements of these parties. Your consent is required for the use of these cookies: Facebook and Instagram.
- Do not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
- Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information.Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information may be transferred outside of Europe, including to the United States.
- Data Retention
When you place an order through the Site, we will maintain your “Order Information” for our records unless and until you ask us to delete this information.
- Protection and Management of your Personal Data
We use a variety of security measures, including encryption for account passwords and authentication tools, to maintain the safety of your personal data. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.
We shall store and process your personal data for as long as we believe would be necessary to fulfil the purposes for which we collected such personal data.
- Adjustment to this Privacy Statement
The type of personal data that we need and the purposes we need such personal data for may change over time. Therefore, we reserve the right to amend our privacy statement at any time. The most up-to-date version of this privacy statement is published on our website.
- Security Disclaimer
You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information whilst it is in transit over the internet and any such submission is at your own risk. All we can do is use all our reasonable efforts to safeguard your personal data and ensure that we maintain a reliable and safe environment to use your personal data. It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal data if you use a shared computer or a computer in a public place.